Hands-on course for non-technical knowledge workers who need to use Microsoft Copilot effectively in daily work. Learn to prompt with context, verify outputs, protect sensitive information, and apply Copilot across Microsoft 365 workflows, then validate your skills with a CompTIA CompCert.
- المعلم: Admin User
Learn tech support professionals hands-on practice using generative AI in real help desk scenarios. In about 4 hours, you’ll learn to summarize and route tickets, diagnose incidents, analyze logs and error messages, draft user communications, and create reusable support documentation, then validate your skills with a CompTIA CompCert.
- المعلم: Admin User
Teaches you to leverage generative AI to improve every stage of the sales cycle. You’ll learn how to research buyers, personalize messaging, automate prospecting, prepare for meetings, and analyze calls with AI-driven insights. Strengthen your sales performance with hands-on, scenario-based practice and earn a CompTIA CompCert to validate your abilities and showcase your expertise.
- المعلم: Admin User
Practice using generative AI tools to accelerate real marketing work. You’ll learn how to research audiences, plan campaigns, generate written and visual content, optimize SEO, personalize customer experiences, and automate workflows. Strengthen your marketing impact through scenario-based training and earn a CompTIA CompCert to validate your skills and demonstrate your expertise.
- المعلم: Admin User
Master the power of AI tools in your daily work with CompTIA AI Prompting Essentials. Designed for all experience levels, this course develops practical skills in prompt writing, automation, and the responsible use of AI. Earn a CompTIA CompCert to showcase your workplace-ready AI prompting skills.
- المعلم: Admin User